Terms of Service

Veilus Digital is a business operated by Curtis John Tunaley (ABN 90 372 665 693), registered in Western Australia, Australia. Contact: support@veilusdigital.co.

Veilus Digital uses industry-standard end-to-end encryption (the Signal Protocol, hybridised with NIST FIPS 203 post-quantum encryption / ML-KEM-768) to provide private messaging services to users worldwide. You agree to our Terms of Service ("Terms") by installing or using our apps, services, or website (together, "Services").

About our services

Account Registration. To create a Phantom Chat account all you need is a username. No phone number, email address, or personal information is required to sign up.

Privacy of user data. Veilus Digital does not sell, rent or monetize your personal data or content in any way — ever.

Please read our Privacy Policy to understand how we safeguard the information you provide when using our Services.

Software. In order to enable new features and enhanced functionality, you consent to downloading and installing updates to our Services.

Fees and Taxes. You are responsible for data and mobile carrier fees and taxes associated with the devices on which you use our Services. One-on-one messaging is free to use. Optional paid subscriptions unlock additional features and start with a 7-day free trial (no payment information required to start):

• Personal plan — US$4.99 per month or US$39.99 per year
- Founder plan — one-time lifetime payment of US$299.99 / US$399.99 / US$499.99 depending on the wave at time of purchase
- Anonymous tier (coming soon) — pricing will be disclosed in-app before purchase

Currency and local taxes. All prices are listed in United States Dollars (USD). Apple converts the displayed USD price into your local currency at the App Store checkout and adds applicable taxes — including 10% GST for Australian residents — at the point of purchase. The amount actually charged in your local currency may vary with prevailing exchange rates. All recurring subscriptions auto-renew until cancelled; you may cancel at any time from your device's subscription settings, and no refunds are issued for partial billing periods. Founder purchases are non-refundable except where required by applicable law (including the Australian Consumer Law).

Subscription Management. Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current period. Your iTunes Account will be charged for renewal within 24 hours prior to the end of the current period at the cost of the chosen subscription package. You can manage and cancel your subscription by going to your iTunes Account Settings after purchase. Any unused portion of a free trial period will be forfeited when you purchase a subscription.

Using Phantom Chat

Age Requirement. You must be at least 13 years of age to use Phantom Chat. If you are between 13 and 18, you should review these Terms with a parent or legal guardian before using the Services. We do not knowingly collect personal information from anyone under 13. If we learn that we have done so, we will delete that information promptly. Some app stores may require a higher minimum age for unmoderated messaging services — please refer to the age rating displayed on your app store before downloading.

Our Terms and Policies. You must use our Services according to our Terms and posted policies. If we disable your account for a violation of our Terms, you will not create another account without our permission.

Legal and Acceptable Use. You agree to use our Services only for legal, authorized, and acceptable purposes. You will not use (or assist others in using) our Services in ways that: (a) violate or infringe the rights of Veilus Digital, our users, or others, including privacy, publicity, intellectual property, or other proprietary rights; (b) involve sending illegal or impermissible communications such as bulk messaging, auto-messaging, and auto-dialing.

Harm to Veilus Digital. You must not (or assist others to) access, use, modify, distribute, transfer, or exploit our Services in unauthorized manners, or in ways that harm Veilus Digital, our Services, or systems. For example you must not (a) gain or try to gain unauthorized access to our Services or systems; (b) disrupt the integrity or performance of our Services; (c) create accounts for our Services through unauthorized or automated means; (d) collect information about our users in any unauthorized manner; or (e) sell, rent, or charge for our Services.

Keeping Your Account Secure. Veilus Digital embraces privacy by design and does not have the ability to access your messages. You are responsible for keeping your device and your Phantom Chat account safe and secure.

No Access to Emergency Services. Our Services do not provide access to emergency service providers like the police, fire department, hospitals, or other public safety organizations. Make sure you can contact emergency service providers through a mobile, fixed-line telephone, or other service.

Your Rights and License with Veilus Digital

Your Rights. You own the information you submit through our Services. Your messages are end-to-end encrypted and cannot be accessed by Veilus Digital or any third party. You choose the username you register with and may update or delete your account at any time.

Veilus Digital's Rights. We own all copyrights, trademarks, domains, logos, trade dress, trade secrets, patents, and other intellectual property rights associated with our Services. You may not use our copyrights, trademarks, domains, logos, trade dress, patents, and other intellectual property rights unless you have our written permission. To report copyright, trademark, or other intellectual property infringement, please contact support@veilusdigital.co.

Veilus Digital's License to You. Veilus Digital grants you a limited, revocable, non-exclusive, and non-transferable license to use our Services in accordance with these Terms.

Disclaimers and Limitations

Disclaimers. YOU USE OUR SERVICES AT YOUR OWN RISK AND SUBJECT TO THE FOLLOWING DISCLAIMERS. WE PROVIDE OUR SERVICES ON AN "AS IS" BASIS WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND FREEDOM FROM COMPUTER VIRUS OR OTHER HARMFUL CODE. VEILUS DIGITAL DOES NOT WARRANT THAT ANY INFORMATION PROVIDED BY US IS ACCURATE, COMPLETE, OR USEFUL, THAT OUR SERVICES WILL BE OPERATIONAL, ERROR-FREE, SECURE, OR SAFE, OR THAT OUR SERVICES WILL FUNCTION WITHOUT DISRUPTIONS, DELAYS, OR IMPERFECTIONS. WE DO NOT CONTROL, AND ARE NOT RESPONSIBLE FOR, CONTROLLING HOW OR WHEN OUR USERS USE OUR SERVICES. WE ARE NOT RESPONSIBLE FOR THE ACTIONS OR INFORMATION (INCLUDING CONTENT) OF OUR USERS OR OTHER THIRD PARTIES. YOU RELEASE US, AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, PARTNERS, AND AGENTS (TOGETHER, "VEILUS DIGITAL PARTIES") FROM ANY CLAIM, COMPLAINT, CAUSE OF ACTION, CONTROVERSY, OR DISPUTE (TOGETHER, "CLAIM") AND DAMAGES, KNOWN AND UNKNOWN, RELATING TO, ARISING OUT OF, OR IN ANY WAY CONNECTED WITH ANY SUCH CLAIM YOU HAVE AGAINST ANY THIRD PARTIES.

Limitation of liability. THE VEILUS DIGITAL PARTIES WILL NOT BE LIABLE TO YOU FOR ANY LOST PROFITS OR CONSEQUENTIAL, SPECIAL, PUNITIVE, INDIRECT, OR INCIDENTAL DAMAGES RELATING TO, ARISING OUT OF, OR IN ANY WAY IN CONNECTION WITH OUR TERMS, US, OR OUR SERVICES, EVEN IF THE VEILUS DIGITAL PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY RELATING TO, ARISING OUT OF, OR IN ANY WAY IN CONNECTION WITH OUR TERMS, US, OR OUR SERVICES WILL NOT EXCEED ONE HUNDRED UNITED STATES DOLLARS (US$100). THE FOREGOING DISCLAIMER OF CERTAIN DAMAGES AND LIMITATION OF LIABILITY WILL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

Australian Consumer Law. Nothing in these Terms is intended to exclude, restrict, or modify any guarantee, condition, warranty, right, or remedy that applies to you under the Australian Consumer Law (ACL) and which cannot be lawfully excluded. To the extent that any provision of these Terms is invalid or unenforceable under the ACL, that provision is severable and the remainder of these Terms continue to apply. Where the ACL applies, our liability for a failure to comply with a consumer guarantee is limited (where permitted) to: (a) re-supplying the Services; or (b) paying the cost of having the Services re-supplied.

Availability of Our Services. Our Services may be interrupted, including for maintenance, upgrades, or network or equipment failures. We may discontinue some or all of our Services, including certain features and the support for certain devices and platforms, at any time.

Resolving Disputes and Ending Terms

Resolving disputes. You agree to resolve any Claim you have with us relating to or arising out of our Terms, us, or our Services in accordance with applicable laws. The laws of Australia govern our Terms, as well as any disputes which might arise between Veilus Digital and you.

Ending these Terms. You may end these Terms with Veilus Digital at any time by deleting Phantom Chat from your device and discontinuing use of our Services. We may modify, suspend, or terminate your access to or use of our Services anytime for any reason, such as if you violate the letter or spirit of our Terms or create harm, risk, or possible legal exposure for Veilus Digital.

General

Veilus Digital may update the Terms from time to time. Our Terms cover the entire agreement between you and Veilus Digital regarding our Services and supersede any prior Terms.

Material Changes. When we make material changes to these Terms, we will notify you via an in-app banner at least 14 days before the change takes effect. Continued use of the Services after that date constitutes acceptance of the updated Terms. Non-material clarifications, typographical corrections, and updates to contact details may be made without advance notice.

If you have specific questions about these Terms, please contact us at support@veilusdigital.co.